Privacy Notice

Please read this notice carefully as it contains important information about our use of your personal information. In this notice, we and us and our means Verex Group Ltd and any trading names associated with the group and any holding companies, subsidiaries and other linked companies. Your personal information means any information we hold about you or anyone else in connection with any product or service we are providing to you.

Who we are

Kia Accident AfterCare is provided by Retention UK Limited, a subsidiary of Verex Group, which is registered in England and Wales Company No. 06609423, at Batchworth House, Church Street, Rickmansworth, Herts, WD3 1JE, and is regulated by the Claims Management Authority in respect of regulated claims management activities.


By using this site you confirm that we may use your personal information for the purposes explained below. You should show this notice to anyone else whose name you give to us in connection with using this site as it will also apply to them. In the event of any inconsistency between these terms and conditions and the terms of any policy or other product we provide to you the terms of the specific policy or product shall have precedence.

If any provision of these terms and conditions are held by any competent authority to be invalid or unenforceable in whole or in part, the validity of the other provisions of this agreement and the remainder of the provision in question will not be affected. English law will apply to this agreement and the parties agree to submit to the non‐exclusive jurisdiction of the English courts. Save as expressly provided elsewhere these terms and conditions shall apply only between us and you and no other person shall be entitled to benefit from them.

Data protection

The details you have provided may be used to send you information about other products and services or to carry out research. You may be contacted via letter, telephone, email or text message.

Please be assured that your personal details will not be made available to any company outside of Verex Group or Kia Motors UK Limited to use for their own marketing purposes. If you would prefer not to receive information from any of these companies please write to: The Compliance Officer, Kia Accident AfterCare, Batchworth House, Church Street, Rickmansworth, Herts, WD3 1JE, or email

Third party websites

This website may contain hyper links to websites operated by third party partners. The operation and content of those websites shall be determined by the organisation which controls the website and this will be governed by separate terms and conditions. Links are provided for convenience only and inclusion of any links should not be taken to imply endorsement in any way of the site to which it links. We accept no responsibility or liability for the contents of any other website.


All copyright in the material ("the Site Material") contained on this web site (the "Site") except material provided by third parties, belongs to and/or Original Insurance Services Limited, a subsidiary of Verex Group Limited. All rights reserved. Reproduction of part or all of the contents in a form is prohibited.

Further information

If you have any queries about this Privacy Policy please contact: The Compliance Officer, Kia Accident AfterCare, Batchworth House, Rickmansworth, Herts, WD3 1JE.